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Eric Perryman Posts: 18
9/14/2016
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since I did the last BETA upgrade I'm unable to access my settings page. I keep getting the error page i've uninstalled and reinstalled the core program and no changes. any ideas
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-1
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Chris Cicchitelli Administrator Posts: 3390
9/14/2016
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+1
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Eric Perryman Posts: 18
9/14/2016
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i'm using version 1.3.3031.0
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+1
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Chris Cicchitelli Administrator Posts: 3390
9/14/2016
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Hmm, that is indeed the latest one. No one else is reporting this, so I'm not immediately sure what the cause is. Can you send me a copy of your configuration.xml and errors.xml files?
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+1
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Eric Perryman Posts: 18
9/14/2016
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I just sent them via PM
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+1
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Chris Cicchitelli Administrator Posts: 3390
9/14/2016
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Didn't come through. You can email them to info at castleos dot com if you'd like...
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+1
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Eric Perryman Posts: 18
9/14/2016
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ok done
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+1
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Chris Cicchitelli Administrator Posts: 3390
9/14/2016
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Thanks, I'll use your config file to see if we can replicate the error. Will be in touch...
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+1
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Chris Cicchitelli Administrator Posts: 3390
9/16/2016
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Hey Eric, we weren't able to replicate this here, so if you don't mind can we do a remote support session to check this out?
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+1
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Eric Perryman Posts: 18
9/16/2016
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I can't access the settings page to request a support session, is there another method you use?
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+1
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Chris Cicchitelli Administrator Posts: 3390
9/16/2016
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+1
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Eric Perryman Posts: 18
9/16/2016
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request sent
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+1
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Eric Perryman Posts: 18
9/18/2016
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Everything is working noe thanks for your help
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+1
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Michael Smith Posts: 3
1/15/2018
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What did you do to correct this issue? My settings page has not worked since installation.
edited by mike-smith on 1/15/2018
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+1
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