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I do not even get a welcome screen or chance to enter information. I get cannot display this webpage

How can I search the threads? I can't find the search button... :-(

Hello - Im looking for your basic installation FAQ. I've loaded your software and get a prompt for credentials but the ones I used to sign up do not work.

HI!
After a power outage I can no longer add any insteon devices. I am able to use my devices already installed: lights and door locks.
I rebooted several times and did see the DOS window reloading CORE services.
It says OOPS an error has occurred. I guess I knew that!
I am not able to rectify it. I was in the middle of adding insteon new dimmer switches when the power outage happened.
When I first bought the HUB I had the same error but I just cant recall the surrounding issue!
I really do need some help!

request sent. thank you

Hi Louis, I just sent you an email as well, but in addition to that I would check that the Windows Server is allowing you to write to the configuration file. If the file system locked that down into a read only mode it would explain why you can't change the password or add a user.

The web app issue I mentioned in the email, that's Windows Server assigning port 80 to a default web app, not the CastleOS web app, and that can be changed in Windows settings.

Hi Tim, I just wanted to check in and see how things have been running since I logged in last?

Thanks!

I appreciate you checking in with me, thank you!
Its been 18 days since I responded to this thread via PM and email so I will add my response to the thread.
Today I discovered that CastleOS dumped my key again. I got back from vacation and so I don’t know when that happened to it.
This happened 9/19 as well. LIghts on in the morning. So if I have to check the lights every might why not just turn them off myself?
It doesn’t recognize all of my lightify lights. I have uninstalled them 3 times and tried to get Castle to see them by enabling Lightify after that. In addition, I can not control lightify at all from the Castle menu. It will not turn on/ off or change colors on the lights let alone use them in any event etc…
On 9/20/2017 I added a simple event. Turn on a lamp module every night at sunset. No conditions. It has never worked. It works with the insteon app though.
The portal active screen always shows a garage lightify light on even when its physically off or on for that matter. I try to turn it off under devices and it just turns back on even though the light is off. I thought that since CastleOS has dumped my license a couple of times and I had to reactivate lightify, insteon and zwave that these would reinstall the right way but they have not.

I have given up on the locks as I stated in the thread but I do think it’s the locks and not a castle issue.
Insteon works great and I recommend it to everyone.

CastleOS will not change to away mode in any of my events as a condition.

I use a 6 button insteon scene controller to activate a lamp module called away, and use that trigger to activate scenes.
I turn off the button to deactivate the trigger in events thereby deactivating the scenes.

I sure wish I could use my ecobee in these events and hope that the new release helps.
I keep hearing about it but dont know when it is expected.
WIndows will not install 1.15gB of updates saying that it does not have room for it. So I cant even get updates anyore bringing us back to
our circular discussion on the type of flash memory to get to clone the c drive.