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videobear
videobear
Posts: 56


2/3/2017
videobear
videobear
Posts: 56
my castleos page will not load. chris, can I schedule a remote session? email videobear@verizon.net
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Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3350


2/3/2017
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3350
Sure thing, I'm available now. Please send the remote support request when ready...
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videobear
videobear
Posts: 56


2/3/2017
videobear
videobear
Posts: 56
Chris Cicchitelli wrote:
Sure thing, I'm available now. Please send the remote support request when ready...


I have team viewer installed but am new to it. how do I send a remote request to you?
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Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3350


2/3/2017
Chris Cicchitelli
Chris Cicchitelli
Administrator
Posts: 3350
Instructions here: https://www.castleos.com/forum/topic515-remote-support.aspx

But if you've already installed team viewer the remote support app won't work any longer, so you'll have to send me the Teamviewer ID and pass code.
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